We specialize in creating branded online shops – brand shops. Unlike web-studios, which simply develop a website for their clients, we build an online showcase as a part of a package approach. The website is important but not the only tool that we use to structure streamlined cycle of Internet sales.
Branded online shop has a connotation of premium level of service. Therefore, the creation of brand-shop involves building of an integrated system, which includes procurement, warehousing, accounting, customer support, marketing and interactive financial reporting services.
We constantly develop our platform and that is why new features appear quite often. Our task is to make storefront that complies with modern requirements. In case our partner has some unique ideas to implement - we are ready to do so. Get in touch with us!
Brand-shop has a connotation of availability of a full range of products and premium level of service. The offered assortment is sold by the manufacturer’s suggested price and, in most cases, this price is higher than the market average.
That is why it is possible and even crucial to conduct various marketing campaigns for sales promotion. Both permanent (e.g., free shipping for orders above fixed amount) and time-limited.
Our platform provides great opportunities for conducting such campaigns in hands-off mode. We scheme the promotion itself, develop banners, promotional pages, and special software tools, if the existing range of options is insufficient.
A necessary condition for compliance with the requirements of modern e-commerce is the availability of goods in stock. The availability of product insures prompt and timely delivery of ordered items to the customer. Our quality target is a minimum of 90% of the products in stock. A brand-shop has to offer the consumer a maximum range of brand products.
Each product item in the catalog has a predefined minimal amount required in stock. When placing an order to the supplier all of the items in short supply and all stock keeping numbers below minimum level of availability are accounted for. This is how the supply chain works.
Warehouse staff provides processing and shipping of orders within few hours. Tender packaging proceeds in several stages starting from the confirmation of shipment date. Regional orders are being prepared for shipment by transport companies and get additional packaging and labels.
The biggest concern of a Russian customer nowadays is what to expect from a seller at the point when money are already paid. In case of any unexpected troubles with usage of the product, including its malfunctioning, the customer wants to be sure he won't be left alone to his hardships.
All our projects are supplied with feedback systems. Every request is accounted for and gets its own record number. We see our main task with this system in solving requests of every customer. In worst cases we compensate for the losses and inconveniences.
Special functionality allows the customer to ask any question he has right from the store page he's currently on. In case we believe the answer may turn out to be interesting for the rest of out customer base - it gets "public" status.